SHIPPING & RETURNS
SHIPPING POLICY
Orders will be shipped within 2-4 business days. You will receive a shipping confirmation email with a tracking number when your order is processed (be sure to check your spam in case it gets filtered from your inbox).
We use USPS and currently only ship domestically (check back soon for international shipping). As a small business, we can’t promise two-day shipping, but we will do our best (if that’s the shipping option you chose).
RETURN & EXCHANGE POLICY
We want everyone to be happy and will accept returns if you’re not completely satisfied with your purchase. We have a 14-day return policy (from the delivery date) and all products must be unworn and returned in the condition it arrived, including original packaging. Once inspected, we will refund the item purchased, minus shipping costs.
To start the return process, please email us at frone@osophronia.com. Interested in exchanging an item? Start the process by emailing us, too.